Returns

Return Policy

Customer may return new, unopened items within 30 days of delivery for a full refund, except during the December holiday period. Items bought during the holiday period will have an extended return period; the holiday period starts on the 1st of November ends on the 31st of December. Items purchased during this period are eligible for a full refund if received by January 31st.

Items should be returned in their original product packaging. The buyer will need to pay for the return shipments; return shipping costs will be refunded if the return is a result of merchant error.

All refunds go to the original purchaser. A full refund will be due provided the return is received within the return window.

Replacements and exchanges are not supported; customers can return their original order for a refund and create a new order for the replacement.

Items classified as hazardous materials are not returnable. Please contact the merchant for issues concerning these items.

Instructions on how to return items:

Print label and authorization.

Print the mailing label and return authorization that have been provided to you.

Prepare package.

Package up the products that you want to return. Include the return authorization printout.
Attach return label.

Affix the return label to the package

Ship it!

You will receive email confirmation when the refund is processed